Executive Assistant to The CEO

• Work with the CEO to develop and implement the operations strategy and create an environment that promotes staff commitment to the achievement of the organisation’s vision, mission, and strategy.
• Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organisation, including assisting with special projects; designing and producing complex documents, reports and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists and making travel arrangements; and completing expense and mileage reports.
• Provide “gatekeeper” and “gateway” role, providing a bridge for smooth communication between the CEO and staff, demonstrating leadership to maintain credibility, trust, and support with the Executive Team.
• Complete projects by assigning work to appropriate staff, including the management team on behalf of the CEO.
• Manage all aspects of the organisation’s admin services (i.e. HR, IT, In-House legal).
• Evaluate and assist in developing office policies and procedures for operational excellence, improved workflow and anticipate future needs as the organisation grows.
• Assist in the selection of vendors and purchase equipment, services, and supplies necessary for the operation of the organisation.
• Manage information systems operations, including hardware, software, desktop support, internal telecommunications, and strategic systems development and planning. Supervise IT consultants. Prepare budget recommendations.
• Other projects/duties as assigned for the overall benefit of the organisation.
• Act as a liaison and provide support to the Board of Directors and Advisory Board. Arrange and handle all logistics for Board meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials; and record meeting minutes on behalf of Board Secretary.
• Adhere to compliance with applicable rules and regulations set in bylaws regarding Board matters.
• Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO, including those of a highly confidential or critical nature. Prioritise and determine the appropriate course of action, referral, or response, exercising judgment to reflect CEO’s style and organisation policy.
• Work closely with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately.
• Act as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated. Anticipate the CEO’s needs in advance of meetings, conferences, etc.
• Manage information systems operations, including hardware, software, desktop support, internal telecommunications, and strategic systems development and planning (including supervision of IT consultants/vendors).
• Prepare budget recommendations.
• Act as a liaison and provide support to the Board of Directors and Advisory Board.
• Other projects/duties as may be assigned for the overall benefit of the organisation.

Organisational and Business Development

• Support the development and implementation of strategic plans to achieve the goals of the firm, ensuring alignment with the overall vision and mission of the company.
• Work with service leads to proactively develop and execute business development strategies, to grow revenue and achieve targeted results.
• Build and maintain relationships with associate partner firms, key agencies and clients that act as introducers or sources of routine opportunities and consultancy assignments.
• Help develop and implement organization-wide HR and Talent Management policies, systems and processes, including actively supporting recruitment, onboarding, training and development of our people.
• Actively engage with our Expert database to develop proposals, produce insight reports and explore opportunities that match our competencies and capabilities.
• Operational responsibility for business development activities which contribute towards revenue growth and a key champion for excellent client service delivery across the firm.
• Produce high-quality market engagement and marketing materials for print, website and social media use.
• Organise market engagement events and moments that build and leverage brand value
• Promote a learning culture, sales orientation, and excellent client service delivery across the company, supporting and educating staff on best practice and techniques to increase the effectiveness of business development activities.